Privacy Policy
This privacy policy describes how Pupnik (“we”) collects, uses, and shares information about you when you use the Pupnik app and website. It mirrors the data practices declared on the App Store privacy questionnaire — if anything in this document conflicts with that questionnaire, treat the more restrictive statement as controlling.
What we collect
- Account information. Your email address, used to sign in and contact you about the service.
- Dog profile and walk data. Your dog's name, breed, photo, and GPS-tracked walk routes. Walks are stored as a sequence of GPS points associated with your account.
- Home location. A single coordinate you set during onboarding so the map can center where you live. We never publish this coordinate. When you appear on the neighborhood leaderboard, only a ±500-meter blurred coordinate derived server-side is shared.
- Photos you choose to capture. Profile photos and optional walk-memory photos. Stored encrypted in our object storage; only you can access them.
- Diagnostic data. Crash reports (Sentry) and product-usage events (PostHog) — distance walked, collectibles found, paywall views. Used to fix bugs and improve the app. Never sold.
- Purchase data. Apple-managed subscription receipts (via RevenueCat), used to grant access to Pupnik+ features.
What we do not do
- We do not sell or rent your data.
- We do not share your real-time or precise location with other users, advertisers, or data brokers.
- We do not use Apple's App Tracking Transparency identifier (IDFA), and v1 does not include an install-attribution SDK.
- We do not sell your photos. Photos are stored privately, scoped to your account.
Where the data lives
Account, walks, and photos: Supabase (United States region). Crash reports: Sentry. Analytics: PostHog (United States). Subscription receipts: RevenueCat. Map tiles: Mapbox. Push notifications: Apple APNs.
Your rights
- Delete your account. Open Pupnik → Home gear → Account & Privacy → Delete account. This immediately removes your dog, walks, photos, and inventory, and revokes your sign-in credentials. Encrypted database backups may retain a copy for up to thirty (30) days before they roll over, after which all traces are gone. Your Apple subscription is managed by Apple — to stop being billed, cancel separately in Settings → [Your Name] → Subscriptions.
- Export your data. Email support@pupnik.app with the email address tied to your account. We'll respond within 14 days with a JSON archive of your account, dog profile, walks, and inventory.
Children's privacy
Pupnik is not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has signed up, email support@pupnik.app and we will delete the account.
California, EU, and other regional rights
If you live in California, the EU, the UK, or another jurisdiction with specific privacy rights (right of access, right of deletion, right to data portability, right to object to processing), email support@pupnik.app with your request and the email address tied to your account. We will respond within 30 days, or sooner where required by law.
Retention
We retain account data for as long as your account is active. When you delete your account, walks, photos, inventory, and sign-in credentials are removed immediately from the production database. Encrypted database backups may retain a copy for up to thirty (30) days before they roll over, after which all traces are gone. Anonymized aggregate analytics may persist beyond that window (e.g. “number of walks completed by users in this region this week”) but are not tied back to you.
Contact
Privacy questions: support@pupnik.app.